LeaderCoreAILeaderCoreAI security and data protection
How we handle your people's data.
Written for procurement, IT security and works councils. This page is a plain-language summary. Our Privacy Policy and Data Processing Agreement are authoritative.
01 - Privacy
Your conversations and AI
What happens to what managers say in a simulation.
Conversations and AIUpdated 12 November 2026
- AI training
- Your conversations are never used to train AI models.
- AI processing
- The AI behind every simulation runs inside the EU.
- Sessions
- Conversations are deleted every day.
- Infrastructure
- Hosting, AI conversations, voice and analytics all run in Google data centers inside the EU.
02 - Visibility
Who sees what
Scores are private developmental feedback for the learner. The employer view is aggregate only.
VisibilityUpdated 12 November 2026
- The learner
- Scores are there to help people learn, never to decide promotions or careers - so only the learner sees them.
- The employer
- You see an aggregated view of how your groups are doing over time, never any individual's scores or conversations.
- A training partner
- Your training partner sees only what you choose to share.
- AI disclosure
- Everyone knows from the start that they are practicing with AI.
03 - Retention
How long we keep it
Retention for employee training data, where we process it on your behalf.
RetentionUpdated 12 November 2026
- Conversations
- Gone within a day.
- Audio
- Voice recordings are never kept.
- Demo accounts
- Everything is deleted when a demo ends.
- Contract termination
- Your data is deleted or returned within 30 days.
04 - Measures
Security measures
How we keep your data safe day to day.
Technical and organisational measures
- Encryption
- Your data is encrypted, both on the move and in storage.
- Access control
- Role-based access, unique accounts, least privilege and regular access reviews.
- Logging
- Our logs never contain personally identifiable information or conversations.
- Backup and recovery
- Regular backups help restore your data should that ever be necessary.
- Development
- Code is reviewed and checked for vulnerabilities.
05 - Questions
Security questions?
Send us your security questionnaire. Under the DPA we provide the information you need to assess our compliance.